INTRODUCTION
Welcome to the Richmond Member Rewards Portal, this website is provided and operated by TPF Sports (Aust) Pty. Ltd. ACN 060 603 189 ("TPF Sports"). Please review the following basic rules that govern your use of our website and the order of products (the "User Agreement"). Please note that your use of our website constitutes your unconditional agreement to follow and be bound by the terms and conditions of this User Agreement. Although you may "bookmark" a particular portion of this website and thereby bypass this User Agreement, your use of this website still binds you to the terms of the User Agreement. Richmond Member Rewards Portal reserves the right to update or modify the terms and conditions of this User Agreement at any time without prior notice. Your use of Richmond Member Rewards Portal following any such change constitutes your unconditional agreement to follow and be bound by the revised terms and conditions of the User Agreement as changed. For this reason, we encourage you to review these terms and conditions of this User Agreement whenever you use this website. If you don't agree to this User Agreement, please do not use this website.
PAYMENT AND CURRENCY
MasterCard, Visa and payment by PayPal are accepted. However, cheques, money orders or any other forms of payment are not accepted. All prices shown are in Australian dollars and include Goods and Services Tax at 10%. Only Australian orders are subject to the GST and all international orders will be processed exclusive of GST. All totals will be billed as Australian Dollars and International customers will be charged the equivalent of this rate in their respective currencies at the time your bank processes the transaction. The International pricing shown is fixed to International rates as provided by the relevant banking partner.
SECURITY
The Richmond Member Rewards Portal offers you a safe and secure shopping experience. You will notice a padlock icon within your browser when you enter our website. This indicates that all information entered in the session is secure. Once you have entered your credit card details, your payment will be processed online. When payment is processed, the transaction is sent to the bank. Unlike giving credit card details over the phone, our online system automatically encrypts all your details using the SSL encryption.
COPYRIGHTS AND TRADEMARKS
Unless otherwise noted, all materials, including images, names, logos, text, illustrations, designs, icons, photographs, programs, video clips and written and other materials that are part of this website (collectively, the "contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the Richmond Football Club Ltd (RFC) The compilation (meaning the collection, arrangement, and assembly) of all content on this website is the exclusive property of the RFC and is also protected by Australian and International copyright laws. RFC and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of RFC or any third party's intellectual property rights. RFC’s names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of RFC (or under licence to RFC). All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website.
USE OF THIS WEBSITE
This website and all its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the website or any related software. All software used on this website is the property of or licensed to TPF Sports or its suppliers and protected by Australian and International copyright laws. The content and software on this website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this website is strictly prohibited.
WEBSITE SECURITY
Users are prohibited from violating or attempting to violate the security of the website, including, without limitation, Accessing data not intended for such user or logging onto a server or an account which the user is not authorised to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, "flooding," "spamming," "mailbombing" or "crashing;" Sending unsolicited email, including promotions and/or advertising of products or services; or Forging any packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. TPF Sports will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this website other than the search engine and search agents available from Richmond Member Rewards Portal on this website and other than generally available third-party web browsers (e.g. Google Chrome, Netscape navigator, Microsoft Explorer).
THIRD PARTY WEBSITES
This website may contain links to third party websites. TPF Sports is not responsible for the condition or content of those websites as they are not under TPF Sports ('s control. You access those websites and/or use their products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by TPF Sports of those websites or the products or services provided on those websites. You must not link any third-party website to this website without TPF Sports prior written consent.
DAMAGE TO COMPUTER OR OTHER DEVICE
We will take reasonable care in ensuring that our website is free from viruses or other dangerous content, however we will not be responsible for any loss or damage caused by an intentional cyberattack, virus or other technologically harmful material that may cause damage to your computer equipment or other devises, programs or data due to your use of our website or downloading of any material posted on it or any website linked to it. It is your responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.
PASSWORD AND ACCOUNT SECURITY
It is your responsibility in maintaining the confidentiality of your password and account and all activities that take place under your password or account. If you will be using a shared computer, you should ensure that you logout of your account at the end of each session. If you believe that there has been a security breach or misuse of your password or account, please let us know immediately. TPF Sports will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.
ACCESS
We reserve the right to immediately suspend, terminate or limit your access to this website for any reason in our absolute discretion.
COOKIES
Cookies are small pieces of information that your browser Portals on your computer hard drive. We may use cookies to provide website usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personal identifiable information. If you disable cookies on your web browser, you may not be able to fully experience all features of this website.
ORDER ACCEPTANCE
Please note that there may be certain orders that are unable to be accepted and must be cancelled. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorised, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, a credit will be issued to your credit card in the amount of the charge.
PRICING OR TYPOGRAPHICAL ERRORS
While Richmond Member Rewards Portal strives to reflect accurate product and pricing information, pricing or typographical errors may occur.. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, the order for that item may be refused or cancelled However, if an ordered item is mispriced or the product is incorrectly described on the website, you will either be contacted you for instructions or your order for that item will be cancelled and you will be notified of such cancellation and a refund will be provided to you for the value of that item. Prices and availability are subject to change without notice.
QUANTITY LIMITS
In certain cases, there may be limits on the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same Richmond Member Rewards Portal account, the same credit card, and also to orders that use the same billing and/or shipping address. Notifications will be made to the customer e-mail and/or billing address provided should such limits be applied. RFC also reserves the right to prohibit sales to resellers or dealers. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact RFC by email at membership@richmondfc.com.au
GENERAL
This agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this User Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this User Agreement shall remain in full force and effect. Failure to act with respect to a breach of this User Agreement by you or others does not constitute a waiver and shall not limit TPF Sports’ rights with respect to such breach or any subsequent breaches. This User Agreement shall be governed by and construed under Victorian law as such law applies to agreements between Victoria residents entered into and to be performed within Victoria. Any action or proceeding arising out of or related to this agreement or your use of this website must be brought in the state or federal courts of Victoria.
USER REVIEWS, FEEDBACK, SUBMISSIONS
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Richmond Member Rewards Portal on or by this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively, the "comments") shall be and remain TPF Sports’ property. Such disclosure, submission or offer of any comments shall constitute an assignment to TPF Sports of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, TPF Sports will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. TPF Sports will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. TPF Sports is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to user any compensation for any comments; or (3) to respond to any user comments. You agree that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights, and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libellous or otherwise unlawful, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". TPF Sports does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant TPF Sports the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify TPF Sports and its affiliates for all claims resulting from any comments you submit. TPF Sports and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.
COLOURS
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
INDEMNIFICATION
You agree to defend, indemnify and hold TPF Sports and RFC harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your misuse of the website or breach of this User Agreement.
TERMINATION
These terms are effective during your use of the website and purchase of the goods on the Richmond Member Rewards Portal. You may terminate this User Agreement at any time, provided that you discontinue any further use of this website. TPF Sports also may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website, if in TPF Sports sole discretion you fail to comply with any term or provision of this User Agreement.
DISCLAIMER
This site is provided by Richmond Member Rewards on an "as is" and "as available" basis. Richmond Member Rewards makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Richmond Member Rewards disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Richmond Member Rewards disclaims any and all warranties, express or implied, for any merchandise offered on this site. You acknowledge, by your use of the Richmond Member Rewards site, that your use of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitations may not apply to you.
LIMITATION OF LIABILITY
This website is provided on an "as is" and "as available" basis. TPF Sports or RFC makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website, except as otherwise provided under applicable laws. You acknowledge, by your access and/or use of the Richmond Member Rewards Portal website, that you assume all risk and release TPF Sports and RFC of all responsibility for any consequences of such access and/or use.
NO CONSQUENTIAL LOSS
TPF Sports (nor RFC or any of their affiliates, employees, directors, officers, agents, vendors or suppliers will not be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Richmond Member Rewards Portal website, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorised representative of TPF Sports or RFC has been advised of or should have known of the possibility of such damages.
EMAIL COMMUNICATION
This platform provides an option to unsubscribe from future communications for emails. By choosing to unsubscribe, you will no longer receive the communication of your entitlement reminder from Richmond Member Rewards Portal. Your account at Richmond Member Rewards Portal will remain activated and accessible.
We value your privacy and respect your choices regarding email communications. Thank you for your previous engagement with Richmond Member Rewards Portal, and we hope to see you again in the future.
DONATE
By checking the box labelled “(Optional) Would you like to be ‘Richmond Green’ and offset part of your pack back to the Club?” and confirming your participation, you agree to offset part of your pack to the Richmond Football Club. Please note that this is a voluntary action, and you are not obligated to select this choice.
Thank you for considering the option to make a positive impact and be ‘Richmond Green’.